Audit documentation in weeks, not months
A DORA audit had a date — and the documentation that had grown over years no longer reflected reality.
Starting point
The existing process documentation had grown across folders and wikis for years. What it described was the ideal from workshops — not what actually happened day to day. The announced audit turned that gap into a risk.
Approach
Through controlled access, Magnet condensed the real workflows from email, the ticket system and call notes — without anyone retyping a thing. Structured process notes emerged from the raw material, ready for the QM team to review and approve.
Result
Instead of months of manual rework, the audit-ready view was there in weeks — and lives on in ProcessCollector as a shared view of reality.
“The audit came — and for the first time our documentation matched reality.”
Head of QM · Financial services